Root Cause Analysis Report ( 5 Why )

Root Cause Analysis Report ( 5 Why )

EXPLAIN THE PROBLEM ( Information Technology )

Video On how to Understand the Problem.
Date Incident Occurred: Date Incident Occurred: * / MM / DD YYYY
Time Incident Occurred: Time Incident Occurred: * : HH MM AM/PM
Incident Ticket No #
Incident Level & Severity *
Incident Investigator: Incident Investigator: * First Last
Staff and Manager at Time of Incident
Manager Name Manager Name * First Last
Manager Email: *

Confirm Email Address *
Manager Phone Manager Phone - ### - ### ####
Incident Location: *
Incident Details
Event Description: *
Root Cause Identified: *
Corrective Action:
Preventive Action
List of Evidences

Attach necessary Screenshots, Photos, emails,logs...etc)
Screenshots

Attach Files
Photos

Attach Files
Emails

Attach Files
Logs

Attach Files
etc.

Attach Files